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Publications
Pintor, Sandra; Silva, Sílvia; Pedro, Mafalda; Lopes, João; Guedes Soares, Carlos and Jacinto, Celeste, "O papel do tipo de perguntas na obtenção de informação sobre acidentes de trabalho", Occupational Safety and Hygiene-SHO 2011, 10th-11th, February, Guimarães, Portugal, pp. 517-520
An effective prevention of occupational accidents demands a learning process with former accidents and this should impact further changes. Reliable information is a key aspect for an effective learning, which is only reached when systematic procedures of information collection are developed. The interview is one of the adopted procedures to collect data. However, several factors have an effect on and influence this kind of procedure due to its sensitivity. For instance, evidences reveal that different kind of questions produce different information (quantity and quality). On other hand, a large period between accident and data collection increases memory vulnerability. Evidences about the impact of data collection techniques in occupational accidents context is still diminished, demanding for more studies in this area. Therefore, the present study aims to analyze the effect of information. For that, it was presented a written scenario of an occupational accident to 90 workers. After reading it, they answered to questions about that accident. According with the questions manipulation (opened, closed, or biased) were developed three structured interviews guidelines. Content analysis results seem to indicate that opened questions provide more quantity and diverse information; closed questions provide more direct and specific answers focusing the question and less information about aspects not questioned; biased questions elicit mainly specific information suggested in the questions. These results point to the continuous need to explore the impact of the type of questions in occupational accidents context.
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